Are your Blink cameras asking for your old phone number when you try to log in or make changes? It can be really frustrating—especially if you’ve changed your number and can’t use the old one anymore.
In this article, we’ll explain why this happens, how it affects you, and what you can do to fix it.
Why Blink Uses Phone Numbers
Blink cameras help you keep an eye on your home using the Blink Home Monitor app. To protect your account, Blink uses something called two-factor authentication (2FA). This means you need your password and a code sent to your phone number to log in or make changes.
When you first set up your Blink system, you linked your account to a phone number. Blink uses that number to confirm it’s really you whenever you:
- Log in
- Change your password
- Add a new device
This helps keep your account safe.
Why Blink Asks for Your Old Number
If Blink is asking for your old number, here’s why:
1. Your Account Is Still Linked to Your Old Number
The phone number you added when setting up your account is saved in Blink’s system. Even if you got a new number, Blink still uses the old one for security checks.
2. No Easy Way to Change It in the App
Right now, Blink doesn’t offer a simple option to update your phone number through the app. If you switch numbers without updating your account, the system won’t recognize your new one.
3. It’s Part of Their Security Process
Blink uses your number to send a code for 2FA. If you can’t get messages on your old number, you won’t receive the code—and that can lock you out of your account.
How This Affects You
This issue can be a big problem if you:
- Switched phone numbers
- Lost access to your old number
- Changed phone carriers
You may not be able to log in, change settings, or view your camera feed. That can be really stressful, especially when you’re trying to keep your home safe.
How To Fix It
Here are some steps you can try if Blink is still using your old number:
1. Use Email for Verification
Sometimes, Blink lets you verify using your email instead of your phone. Check to see if you can get a code sent to your email address. This can be quicker and easier than dealing with the old phone number.
2. Set Up a New Account
Since there’s no easy way to change your number in the app, some users delete their Blink account and create a new one. This lets you start fresh with your new phone number.
Important: If you go this route, save your camera settings and videos first, because they will be lost when you delete your account.
3. Keep Your Info Updated
To avoid this problem in the future, update your contact info as soon as your number changes. Check your Blink account settings regularly to make sure everything is current.
Final Thoughts
Blink asks for your old phone number as part of its security system. While it can be frustrating, there are ways to fix it—like using email or creating a new account.
Hopefully, Blink will add better options for updating phone numbers soon. Until then, keeping your contact info up to date is the best way to avoid issues.
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